Managed Services
Managed Service
Onsite Hardware and Network:
Our Managed Services delivers 24×7 support. This includes onsite server management, storage, networks, and connectivity.
Remotely manage Services and Systems
Take full ownership of your data protection, virtualization, and IT infrastructure environment, taking care of everything in your network related to it.
DPSIT Managed Service Types
We help our customers managing their virtual environment based on the best practice that allows keeping data and assets safe and more scalable.
We help our customers manage their IT infrastructure and handle one or multiple services in their network related to it.
We take full ownership of your data protection and cybersecurity, taking care of everything in your network related to it. Our team of experts is ready to cover your data protection and cybersecurity
Backup and Archive managed Service includes
Proactive Support
Detecting and solving any problem in the backup environment and rerun the backup at the time scheduled. And report back to the application administrator if there is a problem on their application level.
Disaster recovery Plan
In DPSIT, create a recovery checklist for the most critical servers and applications with their dependencies and the RTO needed to restore to get a smooth recovery in case of
disaster.
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Data growth analysis
It is very important to protect our data, but not all of it, we help you to protect your data and avoid any duplication, unnecessary that is not related to your production services. Just to get the most valuable service and save cost and time.
Monitoring
We continuously monitor all backup jobs and ensure that the backup jobs are working on the scheduled time.
Reporting
Customized reports show the deep details of the data backup size, policy properties, and the status for successfully and missing backup jobs.
Backup Assurance
We periodically test the backup restoration for critical applications and databases to make sure that there are no missing prerequisites or dependencies, especially after servers or client upgrades.
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Scheduled health check
We periodically check that the backup environment is healthy, including the backup storage, operating system, and any connected or related backup environment.
Scheduled Upgrade
Based on our health check report, we may upgrade the backup software version update, OS upgrade, or OS security update or service pack.
Hypervisor managed Service includes
Administration
As administration tasks, our team creates, maintains virtual computing, and manages all virtual assets.
Data growth analysis
Helps to classify your data on all virtual assets to minimize the storage needs to save and get the best performance.
Proactive Support
Detecting and solving any problem in the hypervisor environment.
Reporting
Customized reports show the deep details of the storage size, VM Size, and performance utilization report.
Scheduled health check
Periodically check that the Virtual assets are working without any problem
Schedule upgrade
Upgrade the host servers if there are any business needs
Microsoft IT managed Service includes
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Administration
As administration tasks, our team creates, maintains, and manages Microsoft service components on premise and in the cloud (O 365 & Azure).
Data growth analysis
Helps to classify your data on all service assets to minimize the storage needs to save and get the best performance.
Proactive Support
Detecting and solving any problem in the Microsoft core services.
Reporting
Customized reports show the deep details of all the activities that are done for each server or service.
Scheduled health check
Periodically check that all Microsoft OS, Service, and apps are working with the best practice
Upgrade and patch install
We keep all the OS, services, and apps up to date, by installing a scheduled security update using or without patch management software.